Why Multi-Game Publishers Choose RallyHere to Power the Backend Services across their Live-Service Games Portfolio

Game development and publishing for cross-platform live services is challenging. These challenges multiply for multi-game studios and publishers supporting multiple live-service games. RallyHere, unique among backend service providers, was built from the ground up to support the distinct demands that multi-game live-service publishers face. Its tools and capabilities ensure game teams maintain control and flexibility over their games while studios and publishers benefit from standardizing on a common backend.

Centralized Management Toolset Across Multiple Games

RallyHere provides a centralized web-based management console that consolidates all your games under a common interface. An advanced role-based security framework controls user access to data and features across games. This unified approach simplifies operations, enabling developers and publishers to focus more on creativity and innovation. This was instrumental in managing Hi-Rez Studios’ portfolio, demonstrating the platform’s capacity to support multiple live services simultaneously, reducing complexity, and allowing team members to move fluidly across teams and games when needed.

Unparalleled Flexibility to Customize for Each Game While Maintaining Common Capabilities for Publishing

Every game is different and has unique challenges. Game teams need the freedom and capability to tailor the backend to their needs. RallyHere provides powerful customization capabilities for each game team while maintaining a common technical foundation. This foundation allows the publisher to benefit from data reporting, support tooling, IT operations tooling, and more. These tools have been refined through years of working with multi-game studios across various genres and backend systems.

Streamline Player Support and Community Management

RallyHere’s integrated player support portal offers visibility into players’ experiences and key support functions like account management, item granting, banning, and toxicity reviews. Its APIs seamlessly integrate these capabilities into other CRM or ticket management tools, simplifying support and community management tasks. Using RallyHere across your game portfolio creates efficiencies in support and community management operations.

Advanced In-Game Marketing, Merchandising, and Publishing Tools for Live Services

Modern live-service games demand daily updates to keep the player experience fresh. RallyHere provides tools for configuring, testing, scheduling, merchandising, and marketing these changes to players. These tools allow live-service teams to dynamically activate in-game events, items, bundles, sales, and critical player communications without relying on new builds. This dynamic approach helps keep games responsive to player communities, significantly boosting retention.

Consolidated Cross-Game Analytics

Offering powerful data collection and analytics capabilities, RallyHere allows publishers to track common metrics across the game portfolio while enabling each game to collect custom data. This balance provides consistent portfolio-wide insights while allowing game teams to optimize player experiences based on specific game data.

Fast Start and High Reusability

RallyHere’s advanced Unreal Engine SDK and Integration Layer allow game teams to start quickly and incorporate best practices consistently across teams.

Enhanced Security and Compliance

Security is a top priority, especially when handling user data across multiple games. RallyHere ensures robust security protocols to protect games from external threats. Regular updates maintain security measures, safeguarding player data and game integrity without burdening internal resources.

Optimized Costs & Resources

Developing in-house backend solutions can be costly and resource-intensive. RallyHere offers a cost-effective alternative, eliminating the need for extensive backend teams and reducing overhead associated with server infrastructure maintenance. This allows studios to allocate more resources towards game development and marketing efforts.

Strategic Partnership Approach

RallyHere forms close partnerships with game studios, aligning with their long-term goals to support their success. By collaborating with RallyHere, studios gain access to top-tier gaming backend solutions and benefit from a relationship that fosters continuous improvement and innovation. This partnership approach ensures mutual benefits, enhancing both the technological capabilities and strategic positioning of the studios we work with.

Choosing RallyHere’s cross-platform multiplayer backend-as-a-service means opting for a solution that transcends a mere tech platform and support --- it signifies a true partnership. Multi-game studios benefit from centralized management, scalability, enhanced security, cost efficiency, and the deep expertise of RallyHere’s leadership and consulting teams. Illustrated by the successful application at Hi-Rez Studios, RallyHere stands out not just as a service provider but as a strategic partner dedicated to assisting studios in navigating the challenges of modern game development and expanding the limits of what is achievable in the gaming industry. We know the real work for a GaaS title starts post-launch, and we have the proven, leading-edge tools to grow, manage, and sustain your live service game.

For more information, schedule a 30 minute consultation or reach us at contact@rallyhere.gg.